In early 2019, Stepan Company will be updating
our global freight policy for commercial sample shipments. The revised policy will
require a sample requestor to provide a freight carrier account number, at the
time the sample order is placed, for surfactant products that are to ship in quantities
greater than 1 liter (L). A freight carrier account number will not be required for standard sample quantities of 250 milliliters (mL) or 1 liter (L).
Please note that the current policy of
requesting a freight carrier account number for rush shipments, regardless of
quantity or product type, will remain in effect. If you have any questions regarding this
policy, please contact our North America Technical
Service Department at 1-800-745-7837 (STEP) or techserv@stepan.com.